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We’re here to help and answer any questions or concerns you may have. Feel free to reach out to us
For assistance with orders, product inquiries, or general questions, our customer support team is available to assist you.
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Feedback and Suggestions
We value your feedback and suggestions as they help us improve and serve you better. If you have any ideas, comments, or suggestions, please feel free to fill out the form below. We appreciate your input.
Partnerships and Collaborations
If you are interested in partnering with Mama’s Thrift or collaborating on projects, we would love to hear from you. Please reach out to us at hello@mamasthrift.com with your proposal or inquiry. Our partnership Interests are as follows:
Frequently Asked Questions
At Mama's Thrift, we offer services for parents looking to sell their gently used kiddies' items. Here's how it works:
- Reach out to us to show interest in selling your clean, high-quality kiddies and Maternal Items.
- Our team will inspect and select the items suitable for selling.
- We will price the items and display them in-store.
- Once the items sell, you will receive a sale price as agreed upon.
Yes, Mama's Thrift specializes in selling gently used kiddies and maternal items. We carefully inspect and curate our inventory to ensure that all items meet our quality standards. While most of our items are pre-owned, they are in good condition and offer great value at affordable prices.
We accept a wide range of gently used kiddies' items, including clothing, toys, books, strollers, high chairs, baby gear, and more. The items should be clean, in good condition, and meet our quality standards. Feel free to contact our customer support or visit our website for more information on specific item requirements.
Shopping at Mama's Thrift is easy! you can shop online through our website, where you can explore our inventory, add items to your cart, and proceed to checkout. Our online platform is user-friendly, and we strive to provide detailed descriptions and images for each item to assist your decision-making process.
No we do not, our store is online.
We do not offer returns or exchanges on items purchased from Mama's Thrift. However, we inspect all items before they are displayed in-store to ensure their quality. We encourage you to thoroughly review the item descriptions, photos, and sizes before making a purchase. If you have any specific questions or concerns about an item, please feel free to reach out to our customer support team, and we will be happy to assist you.
Yes, we offer shipping for online orders. During the checkout process, you will have the option to select a shipping method that suits your needs. Please note that shipping costs and delivery times may vary based on your location and the size/weight of the items being shipped. We strive to process and ship orders in a timely manner, and you will receive a confirmation email with tracking information once your order has been shipped. Always ensure to include a valid Email Address
To stay informed about new arrivals, promotions, and helpful parenting tips, we recommend signing up for our newsletter. You can find the "Newsletter Sign-Up" section on our website's homepage. Additionally, you can follow us on our social media channels, including [Facebook, Instagram, and whatsapp], to receive regular updates and engage with our community.
At Mama's Thrift, we accept various payment methods to ensure a seamless shopping experience. You can pay for your purchases using:
- Bank Transfers
- Visa, Verve or Mastercard
- Paystack ( Local and International)
We understand that sometimes a return or exchange may be necessary. Please refer to our return policy for more details, as it may vary depending on the item and condition. Generally, we do not offer returns or exchanges on items unless there is a significant discrepancy or issue with the item's condition or description. We encourage you to carefully review the item's details, including size, condition, and any notes or photos provided, before making a purchase. If you have any concerns or questions about a specific item, please feel free to contact our customer support for assistance.